Gaming is about fun, excitement, and entertainment. gold99 is always in your corner to make sure it stays that way. Responsible gaming means knowing your limits and sticking to them.
You're always in control
Set your own daily, weekly, or monthly deposit cap. Once it's in place, you won't be able to deposit beyond that limit.
Set a daily time limit for playing. Once your session time is up, gold99 will remind you and restrict further play.
Need a short break? Pause your account for anywhere between 24 hours and 30 days. During this time, login and deposits will not be available.
For a longer break, self-exclusion is available from 6 months up to permanently. If you choose this option, gold99 will support you every step of the way.
Pop-up notifications will appear every 30 minutes or every hour showing how long you've been playing and how much you've spent.
Set a loss limit so that play stops once you've reached a certain amount. It's the most effective way to keep your finances in check.
Many people think responsible gaming means playing less. It doesn't. Responsible gaming means that when you play, you're doing it for fun — within your budget and on your own terms. gold99 wants every member to maintain that balance.
Playing on gold99 is about entertainment and excitement. To make sure that enjoyment never spills over into your daily life in a negative way, we provide a range of tools and awareness resources. Since online gaming is still relatively new for many people in Bangladesh, having the right guidance in place matters even more.
It's not always easy to notice when gaming is getting out of hand. Use the signs below to check in with yourself:
Players who get the most out of gold99 tend to follow a few simple personal rules. They're easy to stick to and make a real difference over time:
Set aside a fixed gaming budget at the start of each month. Once that amount is gone, stop.
Decide in advance when you'll play each day and for how long — not during sleep hours or work hours.
Gaming is a source of entertainment, not income. The moment you start thinking "I need to win back this much today," that's where problems begin.
Chasing losses often leads to losing even more. Bad days happen — tomorrow is a fresh start.
During long sessions, step away, stretch, and drink some water. It's good for both your body and your mind.
There's no reason to hide your gaming. When family members know, it creates accountability and makes it easier to stay within your limits.
Gold99 is strictly for users aged 18 and above. Parents and guardians should take care to ensure that minors cannot access this platform.
To use these tools, visit your account settings or contact gold99 Support:
Set a limit on how much BDT you can deposit daily, weekly, or monthly. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Pause your account for 24 hours, 7 days, or 30 days. During this period, you won't be able to log in, place bets, or make deposits.
Exclude yourself from gold99 for 6 months, 1 year, or permanently. Your account cannot be reactivated during the exclusion period.
View your complete history — total time played, deposits made, and amounts won or lost over the last 30, 90, or 180 days.
Ask yourself these questions from time to time:
Am I playing for fun, or am I chasing losses?
Did my gaming today stay within my budget?
Has gaming had a negative impact on my family or work?
Was I able to stop after a loss?
Have I been preoccupied with gaming over the past week?
Is gaming adding enjoyment to my life, or causing anxiety?
If you have any concerns about your gaming, the gold99 Support team is always here for you.
Log in or contact Support to access these tools:
Set a Deposit Limit Set a Time Limit Activate Cooling-Off Take a Self-Exclusion